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About Us

    
 
   
Staff Contact by Issues

 

Phone: (608)266-5481
Toll Free: (888)816-3831

 

Consumer complaints can be handled most efficiently by the PSC if they are directed to the Consumer Affairs Program.
Phone: (608-266-2001 or 1-800-225-7729
TTY: 608-267-1479
 Complaints may also be submitted to the PSC via our Consumer Complaint System on this web site.
The PSC does NOT regulate cable TV, cellular phones and towers, internet service providers, LP gas, and fuel oil.

 

MEDIA INQUIRIES - According to state law, the public may obtain access to or copies of the Commission’s public records. For more information on how to request a copy of a public record, please see the PSC’s Public Records Policy.
Communications Director - Acting
  Matt Pagel (608)266-9600 Matt.Pagel@wisconsin.gov

 

COMMISSIONERS' OFFICE - General Information: (608)267-7898
Chairperson
  Phil Montgomery (608)267-7897 Sandra.Paske@wisconsin.gov
Commissioner
  Eric Callisto (608)267-7898 Alice.Heilman@wisconsin.gov
Commissioner
  Ellen Nowak (608)267-7899 Krystal.Jones@wisconsin.gov
Executive Assistant to Chairperson Montgomery
  R. J. Pirlot (608)267-7897 RJ.Pirlot@wisconsin.gov
Executive Assistant to Commissioner Callisto
  Nate Zolik (608)266-5473 Nathan.Zolik@wisconsin.gov
Executive Assistant to Commissioner Nowak
  Delanie Breuer (608)267-7899 Delanie.Breuer@wisconsin.gov
General Counsel
  Cynthia Smith (608)266-1264 Cynthia.Smith@wisconsin.gov
Secretary to the Commission
  Sandra Paske (608)266-1265 Sandra.Paske@wisconsin.gov
Administrative Law Judge
  Michael Newmark (608)261-8523 Michael.Newmark@wisconsin.gov
Communications Director
  vacant (608)266-9600  
Communication & Policy Liaison
  Matthew Pagel (608)266-9600 Matt.Pagel@wisconsin.gov
Legislative Advisor
  Elise Nelson (608)267-3589 Elise.Nelson@wisconsin.gov

 

OFFICE OF GENERAL COUNSEL - General Information: (608)267-7898
Deputy General Counsel
  David Ludwig (608)266-5621 David.Ludwig@wisconsin.gov

 

GAS & ENERGY DIVISION - General Information: (608)266-5481
Administrator
  Bob Norcross (608)266-0699 Robert.Norcross@wisconsin.gov
Generation
  Scot Cullen (608)267-9229 Scot.Cullen@wisconsin.gov
Demand Side Management (Conservation)
  Carol Stemrich (608)266-8174 Carol.Stemrich@wisconsin.gov
Electromagnetic Fields (EMF)
  Donald Neumeyer (608)267-9304 Donald.Neumeyer@wisconsin.gov
Environmental Issues
  Kathy Zuelsdorff (608)266-2730 Kathleen.Zuelsdorff@wisconsin.gov
Focus on Energy
  Jolene Sheil (608)266-7375 Jolene.Sheil@wisconsin.gov
Holding Company Issues
  Jodee Bartels (608)267-9859 Jodee.Bartels@wisconsin.gov
Nuclear Issues
  Jeff Kitsembel (608)266-9658 Jeff.Kitsembel@wisconsin.gov
Rates and Tariffs
  Jerry Albrecht - Electric
Bob Bauer - Natural Gas 		(608)267-5111
(608)266-7686		 Jerry.Albrecht@wisconsin.gov
Robert.Bauer@wisconsin.gov
Renewable Energy Resources
  Deborah Erwin (608)266-3905 Deborah.Erwin@wisconsin.gov
Restructuring of the Energy Industry
  Bob Norcross
Scot Cullen		 (608)266-0699
(608)267-9229		 Robert.Norcross@wisconsin.gov
Scot.Cullen@wisconsin.gov
Small Business Representative
  Candice Spanjar - Electric
Anne Vandervort - Gas		 (608)267-9537
(608)266-5814		 Candice.Spanjar@wisconsin.gov
Anne.Vandervort@wisconsin.gov
Strategic Energy Assessment
  Christine Swailes (608)266-8776 Christine.Swailes@wisconsin.gov
Stray Voltage
  Dave Hansen (608)267-3798 David.Hansen@wisconsin.gov
Transmission System Planning
  Scot Cullen (608)267-9229 Scot.Cullen@wisconsin.gov
Accounting Issues
  Bob Bauer
Candice Spanjar 		(608)266-7686
(608)267-9537		 Robert.Bauer@wisconsin.gov
Candice.Spanjar@wisconsin.gov
Pipeline Safety
  Tom Stemrich (608)266-2800 Thomas.Stemrich@wisconsin.gov

 

TELECOMMUNICATIONS DIVISION - General Information: (608)267-2893
Administrator - Acting
  Gary Evenson (608)266-1567 Gary.Evenson@wisconsin.gov
Accounting and Annual Reports
  Duane Wilson
Ken Barth		 (608)266-5423
267-2406		 Duane.Wilson@wisconsin.gov
Ken.Barth@wisconsin.gov
Arbitration
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov
Area Codes and Numbering Issues
  Kathy Bakke (608)267-9254 Kathleen.Bakke@wisconsin.gov
Assessments
  Ken Barth
Duane Wilson		 (608)267-2406
(608)266-5423		 Ken.Barth@wisconsin.gov
Duane.Wilson@wisconsin.gov
Caller Identification/ID
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov
Carrier Complaints
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov
Choice of Local Providers
  Ken Barth (608)267-2406 Ken.Barth@wisconsin.gov
Eligible Telecommunications Carriers
  Peter Jahn (608)267-2338 Peter.Jahn@wisconsin.gov
Local Exchange Competition
  - General
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov
  - Approval of Voluntary Interconnection Agreements
      Ken Barth (608)267-2406 Ken.Barth@wisconsin.gov
  - CLEC Certification
      Ken Barth (608)267-2406 Ken.Barth@wisconsin.gov
  - Mediation
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov
Payphone Services (COCOTs)
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov
Privacy Issues
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov
Resellers - Long Distance and Local
  Ken Barth
Peter Jahn 		(608)267-2406
(608)267-2338 		Ken.Barth@wisconsin.gov
Peter.Jahn@wisconsin.gov
Service Outages
  Gary Evenson 608)266-6744 Gary.Evenson@wisconsin.gov
Slamming (Unauthorized changes to long distance services)
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov
Small Telco Rate Changes
  Jamie Maday (608)267-2894 Jamie.Maday@wisconsin.gov
Tariffs
  Kathy Bakke (608)267-9254 Kathleen.Bakke@wisconsin.gov
Universal Service Programs:
  - General Issues
- Lifeline & Link-Up Low Income Programs
-Nonprofit Access and Telemedicine Grant Programs
- Telecommunications Equipment Purchase Program (TEPP) and other services for the hearing impaired and other persons with disabilities
      Jeff Richter (608)267-1479
(voice/TTY)		 Jeff.Richter@wisconsin.gov
      USF TEPP Line (608)231-3305
(voice/TTY)
(608)267-1479
(TTY)		  
VoIP (Voice over Internet Protocol)
  Jeff Richter (608)267-9624 Jeff.Richter@wisconsin.gov
Wireless 911
  Dennis Klaila (608)267-9780 Dennis.Klaila@wisconsin.gov

 

WATER, COMPLIANCE, AND CONSUMER AFFAIRS DIVISION - General Information: (608)266-3766
Administrator
  Vacant    
Water Programs
  Jeff Ripp (608)267-9813 Jeffrey.Ripp@wisconsin.gov
Consumer Programs
  Carrie E. Templeton (608) 266-1267 CarrieE.Templeton@wisconsin.gov
Low Income Issues
  Tracy Midelfort (608) 267-1476 Tracy.Midelfort@wisconsin.gov
Utility Annual Reports
  DWCCA Help (608)267-2335 arhelp@wisconsin.gov
Deferred Expense/Amortization
  Kathleen Butzlaff (608)267-9817 Kathleen.Butzlaff@wisconsin.gov
Uniform System of Accounts - Water
  Bridgot Gysbers (608)267-0637 Bridgot.Gysbers@wisconsin.gov
Water Rates and Tariffs
  Dave Prochaska
Stephen Kemna		 (608)266-5739
(608)266-3768		 David.Prochaska@wisconsin.gov
Stephen.Kemna@wisconsin.gov
Water Utility Construction
  Peter Feneht (608) 266-5614 Peter.Feneht@wisconsin.gov
Sewer Complaints & Issues
  Stephen Kemna (608)266-3768 Stephen.Kemna@wisconsin.gov
Meters, Distribution Systems, and Utility Operations
  Bruce Schmidt (608) 266-5726 Bruce.Schmidt@wisconsin.gov
Water Conservation Coordinator
  Denise Schmidt (608) 266-1282 Denise.Schmidt@wisconsin.gov

 

ADMINISTRATIVE SERVICES DIVISION - General Information: (608)261-8524
Administrator
  Sarah Klein (608)266-3587 Sarah.Klein@wisconsin.gov
Budget and Intervenor Compensation
  Lisa Farrell (608)267-9086 Lisa.Farrell@wisconsin.gov
Copies of Orders and Notices
  Gail Fralick (608)266-3375 Gail.Fralick@wisconsin.gov
Facilities and Parking
  Debra Tomesh (608)266-5576 Debra.Tomesh@wisconsin.gov
Information Technology
  Paul C. Newman (608)267-5112 Paul.Newman@wisconsin.gov
Records Management
  Teresa Weidemann (608)267-2897 Teresa.Weidemann@wisconsin.gov